In a business-to-business (B2B) environment, tracking opportunities with your prospects and activities with your customers can help you grow your business. Customer relationship management (CRM) tools for tracking opportunities, sales stages, competitive information, and much more are built right into the SAP Business One system.
Whether it is deepening your penetration into existing accounts or loading a list of prospects for landing as customers, SAP can help you manage your sales opportunities. You can:
The system can also help manage your sales team by tracking salesperson budget versus actual sales and other information needed by your sales manager. Using CRM tools ensures that you capture more business and increase your top line.