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Service Approach

 

SAPDistribution has the products, services, and professionals our customers need to achieve the maximum return on their investment. Our services approach matches your corporate culture and compliments the skills of your team. You can choose from a variety of options that ranges from a coaching service to a full consultative approach. Whether you use our industry specific system design or require a customized approach, SAPDistribution.com’s applications are tailored to automate business processes predictably and cost effectively.

All of our implementation services incorporate our “no surprises” philosophy. To keep projects running smoothly on-time and on budget, we utilize collaborative tools that help keep all project team members – from your executive team to everyday users – updated on tasks being undertaken on your behalf.

Start Services

The Start Service package is designed for customers who have implemented business management software previously and want the SAP best practice configurations for their company.   Built into our base service package, the Start package is designed for rapid deployment to get you the fastest return on investment.

There is a certain set of business system capabilities required to be a best-in-class distributor:

  • A catalog of inventory items, including opening balances
  • Full financials by product line (type of inventory)
  • Ability to manage business partners (customers and vendors)
  • Record of sales orders, invoices, purchase orders, and payables
 

The Start Service includes the software configured for these key functions, along with:

  • A series of training sessions and videos
  • Customizable procedures documents and training materials
  • Templates to load your data
  • Additional assistance for getting your system up and running

And it’s all designed to have you up and running in a few weeks.

With the Start Service, you get the key procure-to-pay and order-to-cash-functionality needed by every distributor. SAPDistribution.com has more inventory management functionality than entry level and off-the-shelf packages; these include:

  • Multiple warehouses
  • Item costing by location
  • Lot and batch tracking
  • Serialized inventory tracking
  • Multiple costing methods, including valuation by lot or specific unit
  • Drop ship processing (including lot and serialized items)

 


For customers who want this approach but either do not have the time required to perform all the tasks or need more assistance we offer a Premium Start package. This service includes all the components of Start, but adds:

  • 4 additional coaching sessions to deepen the understanding of the SAPDistribution capabilities
  • Data conversion execution for core data elements
  • Unlimited remote support for the first week live on the new system

Start is not rigid.  We know you are upgrading your system to SAP Distribution because you need more, want to grow and have a vision for your company.   Our mission is to serve as your advisor and understand that your requirements may go beyond the core Start package.  Advanced and additional functions available include:

  • Material Requirements Planning
  • Landed Cost
  • Warehouse Management 
  • Sales Opporunity Management

We call it Start beacuse SAP Business One can grow and evolve with your company.  Whether you are starting with a few users or more, SAP can grow to hundreds of users and is easily personalized to your unique business requirements.